Privacy Policy

Thank you for using Mish Guru! We wrote this policy to help you understand what information we collect, how we use it, and what choices you have. Because we’re a web based company, some of the concepts below are a little technical, but we’ve tried our best to explain things in a simple and clear way.

We would love to hear your questions and comments on this policy.

 

Application of this privacy policy

Protecting your private information is our priority. This policy governs data collection and usage.

This policy applies to our website http://mish.guru, our webapp https://app.mish.guru/ and any related websites, as well as Mish Guru Limited, Mish Guru US, Inc. and any subsidiaries or related companies.

For the purposes of this privacy policy, unless otherwise noted, all references to Mish Guru include our website and our group of companies. Mish Guru is a software as a service platform providing analytics and content management to help brands tell better stories across their social media platforms. By using Mish Guru, you consent to the data practices described in this policy.

 

Collection of your personal information

Mish Guru may collect personally identifiable information that you voluntarily provide to us when you visit our website and our website http://mish.guru and any related websites as well as when you use our services.  This information can include your name, profile photo, comments, email address, passwords, and any other information you provide us. If you’re using Mish Guru on your mobile device, you can also choose to provide us with location data.

If you purchase Mish Guru's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Mish Guru's public boards, this information may be collected and used by others.

Mish Guru encourages you to review the privacy policies of websites you choose to link to from Mish Guru so that you can understand how those websites collect, use and share your information. Mish Guru is not responsible for the privacy policies or other content on websites outside of the Mish Guru website.

 

Information we Collect from Third Parties

We may also acquire information about Audience Members from third parties, including from our customers and other trusted sources, including name, email address, mailing address and telephone number.  Those third parties have privacy policies that may differ from this Privacy Policy. We do not control the data privacy or protection policies of third parties, and we are not responsible for the privacy practices of these third parties.  

 

Automatically collected information

Information about your computer hardware and software may be automatically collected by Mish Guru. This information can include: your IP address, browser type, domain names, date and time when visiting our website and time spent on pages visited, referring website addresses. In addition, when you use the protected areas of our website, certain information about your use is automatically recorded and retained, such as account activity (e.g. number of log-ins), and data displayed or clicked on (e.g. user interface elements, links).  This information may also include cookies (see more information below under “Use of Cookies”), web bugs, device information, and navigational data like Uniform Resource Locators (URLs), which we may use to gather information regarding the date and time of your visit, as well as your geo-location (from your IP address). This information is used for the operation of our services, to maintain quality of our services, and to provide general statistics regarding use of the Mish Guru website.

 

Use of your personal information

We use the information we collect to provide our services and products to you and to make them better, develop new products, and protect Mish Guru and our users.

 

Mish Guru does not sell, rent or lease its customer lists to third parties.

The information we collect may be personally identifiable (meaning it can be used to specifically identify you as a unique person) or non-personally identifiable (meaning it can’t be used to specifically identify you).

We may also share aggregated or non-personally identifiable information with our partners or others.

Mish Guru may use your personally identifiable information to provide you updates to our services, send you newsletters, or inform you of other products or services available from Mish Guru and its affiliates. Mish Guru may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Mish Guru may share your information with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide services to Mish Guru, and they are required to maintain the confidentiality of your information.  

Mish Guru may disclose your personal information without notice if required to do so by law, or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mish Guru or the site; (b) protect and defend the rights or property of Mish Guru; or, (c) act under exigent circumstances to protect the personal safety of users of Mish Guru, or the public.

When you share your profile, information and/or content on your Mish Guru account, your social media settings will dictate who has access to your content. Please note that it is possible for those settings to be set to ‘public’ which will allow anyone to see that information.

 

Use of cookies

The Mish Guru website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Mish Guru pages, or register with Mish Guru site or services, a cookie helps Mish Guru to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mish Guru website, the information you previously provided can be retrieved, so you can easily use the Mish Guru features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mish Guru services or websites you visit.

 

The choices you have about your information

Our goal is to give you simple and meaningful choices over your information. If you have a Mish Guru account, many of the choices you have on Mish Guru are built directly into the product or your account settings. For example, you can:

  • Access and change information in your profile page at any time.

  • Link or unlink your Mish Guru account from an account on another service (e.g., Facebook or Twitter). For some services (like Facebook), you can also choose whether or not to publish your activity on Mish Guru to that service.

  • Close your account at any time. When you close your account, we’ll deactivate it. We may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).

If you would ever like to view, get copies of, update or delete information that we hold, please contact us at the details set out at the base of this policy.

You may also have choices available to you through the device or software you use to access Mish Guru.  For example:

  • The browser you use may provide you with the ability to control cookies or other types of local data storage.

  • Your mobile device may provide you with choices around how and whether location or other data is shared with us.

To learn more about these choices, please see the information provided by the device or software provider.

We may disclose your information: To third party vendors or service providers who help us provide our services or website, including database hosting and data processing services, and assist us in responding to requests by you for information that you request; To third parties to whom you ask us to send your information; To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), provided that we require our Affiliates to honor this Privacy Policy; To a company that merges with us, acquires us, or purchases our assets, in which case such company may continue to process your information as set forth in this Privacy Policy; or If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our Terms of Service; (b) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity or in connection with our own investigation of suspected or actual illegal activity, in which case we may (and you hereby authorize us to) disclose information without subpoenas or warrants served on us; or (c) protect and defend our rights or property or the rights and property of you or third parties; or (d) to prevent physical harm to an individual or financial loss.


Security of your personal information

Mish Guru secures your personal information from unauthorized access, use, or disclosure. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Taking into account the risks involved in the processing and the nature of the information we process, We maintain appropriate administrative, technical and physical safeguards to protect information in our possession against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. This includes, for example, firewalls, password protection and other access and authentication controls.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on our site or services, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your information has been compromised, please contact us as set forth in the “Contact Us” section below.

We have a security incident response program designed to promptly respond to and escalate any potential privacy or security incident.  If we learn of a security incident, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

 

Children under thirteen

Mish Guru does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Accountability for onward transfer

In the performance of our services and business operations, personal information we collect or receive may be stored or transferred internationally throughout our worldwide organization and to our service providers or agents, in accordance with applicable data privacy laws.  Transfers to third parties are covered by the provisions in this Privacy Policy regarding notice and choice. 

We will endeavor to obtain assurances that any such service provider or agent will provide at least the same level of privacy protection as is required by this Privacy Policy and will notify us if it makes a determination it can no longer meet this obligation.

We use model contractual clauses and other mechanisms approved by the European Union and Switzerland, respectively, for transfers of personal information from the European Economic Area and Switzerland. 

Where we know that any third party to whom we have provided personal information is using or disclosing personal information in a manner contrary to this Privacy Policy, we will take reasonable steps to prevent or stop the use or disclosure. With respect to such onward transfers to agents, and to the extent we are responsible for the event, we will remain liable should our agents process Personal Information in a manner inconsistent with this Privacy Policy.
 

Data integrity and purpose limitation

We endeavor to use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the Individual. We will take reasonable steps designed to ensure that only personal information that is relevant to its intended use, accurate, complete, current, and otherwise reliable in relation to the purposes for which the information was obtained is used by us for as long as we retain possession of such information. Our personnel have a responsibility to assist us in maintaining accurate, complete and current personal information.

 

Accessing and controlling your information

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all marketing communications from Mish Guru by contacting us at the details provided below.

Under laws in certain countries in which we operate, visitors to our website from those countries have a right to access personal information about themselves, and to amend, correct or delete personal information that is inaccurate, incomplete or outdated.  We will, upon request, provide you with confirmation regarding whether we are processing personal information about you, consistent with applicable law. In addition, upon your request, we will take reasonable steps to correct, amend, or delete your personal information that is found to be inaccurate, incomplete or processed in a manner non-compliant with this Privacy Policy or applicable law, except where the burden or expense of providing access would be disproportionate to the risks to your privacy, where the rights of persons other than you would be violated or where doing so is otherwise consistent with applicable law. Unless prohibited by applicable law, we reserve the right to charge a reasonable fee to cover costs for providing copies of personal information that you request.

Please note that while any amendments, corrections or deletions will be reflected in active user databases (as updated with a reasonable period of time), we may retain all personal information for backups, archiving, prevention of fraud and abuse, analytics, and satisfaction of other legal obligations we reasonably believe applicable.

You authorize us to use and disclose any new or modified information that you provide in accordance with this Privacy Policy, and you agree that we are under no obligation to delete or modify information that you have previously chosen to provide us as to which you have not instructed us to take such action. Please remember, however, that if we have already disclosed some of your personal information to third parties, we cannot access that personal information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

We may retain your personal information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions otherwise permitted by law.

 

Recourse, enforcement and liability

We encourage you to raise questions about our processing or disclosure of your personal information by contacting us, as set forth in the “Contact Us” section below.

We will undertake reasonable efforts to investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Policy.

Any of our personnel that we determine are in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment, where applicable.

 

Changes to this policy

Mish Guru will occasionally update this privacy policy to reflect company and customer feedback. Mish Guru encourages you to periodically review this policy to be informed of how Mish Guru is protecting your information.

 

Contact Us

If, for whatever reason, you have any questions, comments, complaints or compliments about how our services or this Privacy Policy, please contact our email support. Please also use this email address if you believe you have received a marketing communication from us that you feel makes use of your information in an unauthorized or unwelcome way.  Please contact us using the information below:

 

Jacob Duval | jacob@mish.guru | +49 163 970 6485

Connor Archbold | connor@mish.guru | +1 347 573 6171

Mish Guru | 109 S 5th Street | Brooklyn, NY, 11249

hello@mish.guru

 

Effective as of 25 May 2018